One-Shot Campaign Downloads
over 6 years ago – Fri, May 18, 2018 at 02:54:46 PM

This post is for backers only. Please visit Kickstarter.com and log in to read.

International Update
over 6 years ago – Sat, Mar 24, 2018 at 12:44:18 AM

This post is for backers only. Please visit Kickstarter.com and log in to read.

Shipping Complete! What's Next??!
about 7 years ago – Mon, Dec 04, 2017 at 09:43:34 PM

I just delivered all the pre-orders / late survey orders to the post office. With this, shipping is now complete! Thanks so much for all your encouragement and support in getting us to this point! 

So what's next? Well, we're not quite done yet. Here are a few answers to questions that might be on your mind... 

Problem with your shipment?

A few people have already contacted me about errored shipments that never got delivered. If your order didn't get delivered or seems to be lost in mail system, go ahead and reach out to [email protected]. We'll take care it. 

When will international orders be ready?

We still need to quality check all the sets of dice that will be made available for international purchase, and then get them processed into Amazon's system. Since it can take weeks just for Amazon to process the inventory at this time of year, we don't think these orders will be available until January or February 2018. We're sorry for the wait! 

When will Sahara Sands be ready? 

Really soon... I'm sorry I can't give a hard date. It's being polished up, and we'll get it into your hands as soon as possible. 

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Thanks for reading, and let me know if you have any other questions that I haven't answered. 

–Jon

Final 48 Hours to Update Your Shipping Address
about 7 years ago – Sat, Nov 18, 2017 at 09:08:31 PM

Orders will begin shipping very soon, so if your address has changed since you filled out your survey, go update it now! After 48 hours, shipping addresses will start to lock down as orders go out. 

Details:

• The plan is to start shipping orders out on Tuesday and continue shipping through the end of the month. 
• You should get a shipping notification and tracking number when your order goes out.
• If you're an original Kickstarter backer and you filled out your survey on time, your order will be shipped out by the end of the month. Pre-orders and late surveys will take a little longer. 
• We can't say the exact day a particular order will ship on, just that it will be some time within this window. 
• If you have a problem with your order, don't freak out! Just send us a message or email [email protected] and we'll get you fixed up. Please be patient though, since we're a little busy right now ;)

Progress Update
about 7 years ago – Wed, Oct 25, 2017 at 12:53:08 AM

We're still on schedule for November delivery. All of the dice sets are now in our hands, and over two thirds have been quality checked. The replacement d20s are on their way and should reach us in about a week. There's still plenty of work ahead of us, but I'm pretty confident we can get it all done in time. 

One minor note is that we're changing our shipment plans a little in order to speed things up. Originally we were going to ship everything via Amazon's fulfillment service because we thought it would be the only way to manage a large volume of orders. Since then, we found that BackerKit has some really good tools for processing bulk shipments from home. Normally it takes a couple weeks for our inventory to reach Amazon's warehouses before it can be shipped out to customers. By shipping to you directly, we can shave off that extra time. We're still planning on shipping the 4-packs via Amazon because it's significantly cheaper that way and we think we can get that amount of inventory to the warehouse early enough to still go out on time. But for the rest of the pack sizes, the new plan is to ship them directly to you. This will help us stay on schedule and get everything out before the end of November. 

As for international orders, I'm doing everything I can to have that inventory ready for you in December, but it's going to be tight. 

Thanks for reading! I'll send out another update before the shipments go out so you can update your address if needed. 

–Jon